

Change or rekey · Elmira
Vintage Mortise Lock Service in Elmira
Someone painted the door years ago without removing the hardware.
In plain words
Servicing the original lock is usually the better choice for an older home, for practical reasons as much as sentimental ones. Cutting a period door for a modern cylindrical lockset means boring a large hole through the stile and leaves the old mortise to be filled; a repaired mortise case avoids all of that. Where the home is a designated heritage property, keeping the hardware may also be what the municipality expects. The service treats the door as something to preserve: minimal disturbance, parts matched to the original, a strike adjusted rather than replaced, and the old lock left running smoothly for decades to come.
How the visit goesThe old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.
Vintage Mortise Lock Service
How the visit goes


Which keys exist and who has them
The locksmith asks to see every key that goes with the door: the one that works, the ones that used to, and the bag of loose bit keys that came with the house. A worn original is still the most useful pattern for a new key, and a bent one explains why the lock has become temperamental. For a cylinder lock, a lost or stolen key is a reason to rekey while the case is out, and a key that only a former occupant holds is worth retiring. The count of keys wanted afterwards is settled now too, so the spares are cut while the lock is on the bench rather than on a return visit.
Putting the door edge right
Before the case goes back, the pocket and screw holes get whatever attention the check turned up. Stripped holes are drilled out, plugged with glued hardwood dowel and re-drilled so the faceplate screws bite. A pocket that has loosened is packed with a thin hardwood shim glued to one wall so the case sits tight. A split at the edge is glued and clamped. None of this changes the door's appearance; it simply gives the rebuilt lock something solid to sit in, which matters because a case that shifts in its pocket will bind the spindle and undo the bench work in a few months.
A clear way out
If the entry door's deadbolt was keyed from both sides, the service leaves the inside operable without a key: a thumb-turn fitted to the bolt tail, or a knob function that releases the latch from inside. This is simply good sense for a door people use to leave the home, so nobody is stuck hunting for a key inside their own house. You are shown how the inside release works and asked to try it, and everyone in the household should know it too, especially anyone who grew up with the old habit of leaving the key in the door on the inside.
Vintage Mortise Lock Service
In the van
Latch and hub springs
Hub followers and lever packs
Spindle and knob set screws
Warding files
Hardwood dowel and wood glue

Vintage Mortise Lock Service
What affects the quote
Making the inside key-free
Fitting a thumb-turn or interior release to a deadbolt that was keyed on both sides is its own small item, and one most owners of an entry door choose to include.
Replacement case
A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.
Bit key or cylinder lock
A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.
What to have ready
- What does the knob do when you turn it: return, sag, or not come back?
- How many keys do you have, and do any of them work?
- Can you send a photo of the plate in the door edge and one of the keyhole?
Vintage Mortise Lock Service: questions
QuestionsWhy does the deadbolt scrape or need a shove to throw?
Two causes cover most cases. Either paint has built up on the faceplate, the bolt or the strike so the bolt drags across it, or the door has dropped so the bolt is entering the strike pocket at an angle and rubbing its edge. Occasionally a bent deadbolt lever inside the case adds friction. Cleaning the paint back, adjusting the strike and checking the lever all happen as part of the service.
The lock works with the door open but not when it is closed. Is the lock broken?
Almost certainly not. That pattern means the door has moved in its frame so the latch and bolt no longer meet the strike squarely. Solid wood doors in older houses swell in humid weather and settle on their hinges over the years. The service adjusts or shims the strike and tightens or packs the hinges so the bolt throws without lifting the door, and the lock itself is usually cleaned and lubricated at the same time.
Can you match a missing knob, plate or thumb-turn?
Often, yes. Locksmiths who work on older hardware keep salvage and reproduction trim in the common patterns and finishes, and a knob, rosette or escutcheon can usually be found close enough that the pair on one door match. Where nothing suitable exists, the trim from a less visible door can be moved to the entry and the reproduction fitted where it is seen less. Bring or photograph the surviving piece so it can be matched.
Related services

- Deadbolt InstallationThe front door has a handsome lever and a keyed knob, and that is all.
- Lock Replacement & UpgradeThe keys the seller handed over came in a sandwich bag: six unlabelled copies for two locks of different makes from different decades.
- Smart Lock InstallationHalf the evenings someone asks whether the back door got locked, and nobody is sure.