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Detached mortise lock body with a projecting hook-shaped bolt beside a threaded cylinder. — Commercial-Grade Lock Replacement, Woolwich
Person handling a lock cylinder at a workbench lined with cylinders, keys, small pin trays and blank key tags. — Commercial Rekeying, Woolwich

Commercial · Woolwich

Commercial-Grade Lock Replacement

The kitchen delivery door gets shouldered open more than a hundred times a shift, and lately the latch slips past the strike plate instead of catching it on the first push.

Call (226) 807-7011

In plain words

A business door rarely fails the same way a house door does, because it opens far more often and often has to satisfy a fire or egress rule a home door never faces. Replacement starts by identifying what the opening actually is: a mortise-prepped steel door, a narrow-stile aluminum storefront, a fire-rated door that needs listed hardware, or an exit serving enough people that code calls for panic-style release. The locksmith fits hardware built for that specific opening, connects it correctly to any electric strike or access-control wiring already present, and hands over keys cut and logged to the business's own system.

Sound familiar?

Head office wants every branch keyed alike under one system, and half the locations are still running whatever lockset the original contractor happened to install years ago.

How the visit goes

Commercial-Grade Lock Replacement

How the visit goes

Technician in a cap and hooded sweatshirt using a small screwdriver on the lever handle and lock case of a glass door.
Hands fitting a steel door knob into the bore of a dark door, with a yellow drill and tool bag behind.
  1. Looking at how the opening is actually used

    A door's traffic shapes which hardware belongs on it. A staff entrance opened a handful of times a day tolerates lighter-duty hardware than a delivery door shouldered open on every shift, and a customer-facing storefront door needs a finish and function that hold up under public use. The locksmith asks how often the door opens, who uses it, and whether it is propped, wedged or held open in daily practice, since a door habitually held open needs hardware and a closer arrangement that account for that use rather than fighting it.

  2. Cutting keys and updating the record

    New keys are cut to the agreed system and tested in every door they are meant to open before anyone leaves the site. Where a master or interchangeable-core system is involved, the locksmith updates the business's key-control log with what was issued, what was retired, and which doors now share which key, so the paper record matches the metal. Any key that was reported lost or held by someone no longer with the business is confirmed as no longer functional on the new hardware.

  3. A record the next contractor can use

    The business keeps a plain account of what was fitted: the hardware model and function, the keying it was cut to, how many keys were issued and to whom, and any fire or exit rating the door carries. For a property manager or facilities team, this record answers the next question about that door without another site visit, and for a business with several locations it becomes a reference for bringing other branches onto the same standard over time.

Commercial-Grade Lock Replacement

In the van

  • Strike plates and keepers

  • Key-control log and tags

  • Listed panic or exit hardware

  • Narrow-stile storefront lock

  • Electric strike

Technician in a cap and safety glasses holding a push bar end cap against a metal door with a red drill.

Commercial-Grade Lock Replacement

What affects the quote

  1. Restricted or patented keyways

    A restricted keyway usually costs more as hardware than a standard cylinder, and duplicate keys are controlled through the manufacturer or distributor rather than cut freely; some restricted programs require formal registration, while others control the same blanks without a signed authorization step.

  2. Type of hardware the door takes

    A mortise lock body, a heavy cylindrical lockset and a narrow-stile lock or hookbolt are priced differently as hardware and take different amounts of labour to fit, so the quote follows what the door's own construction requires.

  3. Removal of old hardware

    Whether old locks, cylinders and strikes are left with the business, disposed of, or kept as spares for a wider system is a small choice that can affect the time and scope named in the quote.

What to have ready

  • Is the door part of a fire separation or a marked exit route?
  • Who can authorize the work and sign for new keys?
  • Is this one door, or part of a wider multi-door or multi-branch project?
Call (226) 807-7011

Commercial-Grade Lock Replacement: questions

Questions
Can a tenant request commercial lock replacement, or does it have to go through the landlord?

This depends on the lease and on which doors are involved. A tenant can generally arrange work on hardware inside their own leased space, while entry doors, shared corridors and building-wide systems usually involve the property manager or landlord, since a change there can affect other tenants' access as well. Confirming this before the visit avoids hardware being installed that has to be redone.

Do you replace hardware after an attempted break-in even if the door still locks?

Yes, and it is worth having it checked even when the door still appears to function. A cylinder that was drilled at, pried or struck can be weakened internally without showing it externally, and a bent strike or a cracked frame around the lock can let a door appear locked while offering far less resistance than it should.

Will replacing the lock affect my alarm or access-control system?

It can, if the door already carries a door position switch, an electric strike or a card reader, so the locksmith checks for that wiring before starting and reconnects and tests it alongside the new mechanical hardware. The goal is a door where the mechanical lock and the electronic system agree with each other rather than one working around the other.

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